Shipping policy

Last Updated: [15-06-2026]

Thank you for shopping with [Zylora].

Order Processing

All products are sourced and processed after an order is placed. Therefore, please allow 2–4 business days for order processing and quality checks before shipment.

Delivery Timeline

Once shipped, orders are generally delivered within:

• Metro Cities: 3–5 business days
• Other Cities & Towns: 5–8 business days
• Remote Areas: 7–10 business days

Total estimated delivery time: 5–12 business days, depending on product availability and delivery location.

Order Tracking

Once your order is shipped, you will receive tracking details via Email, SMS, or WhatsApp.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before payment confirmation.

Order Cancellation

Orders can only be cancelled before they are processed for dispatch. Once processing has begun, cancellation requests may not be accepted.

Delays

While we make every effort to deliver orders within the estimated timeframe, delays may occur due to supplier availability, courier operations, weather conditions, public holidays, or other circumstances beyond our control.

Incorrect Address

Customers are responsible for providing accurate shipping information. Additional shipping charges may apply if an order is returned due to an incorrect address or unsuccessful delivery attempts.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear photos and an unboxing video for assistance.

Contact Us

For any shipping-related questions, please contact us:

Email: hello.zylora@gmail.com
WhatsApp: +91 7977594016